Terms and conditions
Kitchen and Bath Faucet
EHI Stores Inc warrants to the original consumer purchaser all parts of this product to be free from defects in material and workmanship during normal use, for (1) year from date of purchase. A replacement for any defective part will be supplied free of charge for installation by you. Defects or damage caused by the use of other than genuine Moen parts is not covered by this warranty. This warranty shall be effective from the date of purchase as shown on the purchaser's receipt. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
This warranty is valid for the original purchaser only and excludes product damage due to installation error, product abuse, or product misuse, whether performed by a contractor, service company, or yourself. Moen will not be responsible for labor charges, and/or damage incurred in installation, repair, or replacement, nor for incidental or consequential damages.
Some states, provinces, and nations do not allow the exclusion or limitation of incidental or consequential damages so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which may vary from state to state province to province, and nation to nation.
EHI Stores Inc at our option may elect to repair or replace with a functionally equivalent product any its product covered by this warranty. Some replacement parts are subject to availability and may differ from original parts received.
Return of defective product may be required for a replacement to be issued. Repair parts or replacement parts are at the expense of EHI Stores Inc, but the customer shall bear all other expenses. These expenses may include but are not limited to, the cost of removal and re-installation of product, labor expenses, etc.
Kitchen and Bath Cabinets
EHI Stores Inc warrants to the original consumer purchaser that its cabinetry, door hinges, and drawer glides will be free from defects in material and workmanship under normal use and service for the one year of the product (Proof of Purchase is required). This warranty is not transferable and only applicable to products used for residential purposes. Representatives of EHI Stores Inc do not have the authority to change or enlarge this warranty. This warranty does not cover normal wear and tear, damage or defects caused by accidents, misuse, abuse, or lack of necessary maintenance, nor does it cover alteration, modification, improper installation, improper handling/storage, environmental conditions, nor any labor expenses.
Just as no two trees are alike, no two pieces of wood are alike. The variation in color and grain pattern in wood adds to its natural beauty and is not considered an imperfection. Environmental factors, including but not limited to artificial/natural light, moisture, cleaners, smoke, etc., may cause the darkening or mellowing of a cabinet over time. This is a natural process and can be expected. This warranty does not cover the natural aging or darkening / mellowing of wood color, the inherent growth characteristics of, or variation in wood.
Some of the cabinet lines feature a glazed finish which accentuates the door and drawer front proles. This glaze is hand applied over a stain or paint and may, due to the nature of the application, consist of random drip runs, etc. As glazing is a hand-applied process there will be variations in color and appearance from door to door and cabinet to cabinet. This is not considered a defect and is considered normal with hand-applied finishes. It is the nature of wood to expand and contract to various degrees depending on climate conditions. As a result, cabinet lines with painted surfaces may show fractures in the paint at joints. This is normal and is not considered a defect.
This warranty is valid only in the United States of America and Canada and is not transferable. All implied warranties are limited in duration to the shorter of the period provided by law or the period of this warranty. To the extent permitted by law, this warranty excludes special, incidental, or consequential damages. Some states do not allow the exclusion or limitations of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights; you may have other rights that vary from state to state. To exercise this warranty, please contact the EHI Stores Inc supplier from whom you purchased the product. Report, in writing, to Sales@EHIStores.com all defects claimed and include proof of purchase documentation.